Order Process

When you place a pre-order with us, you're simply paying a refundable deposit to secure a Kit from our current batch of production for yourself. We custom-build the Kit with the exact specification to match your bike, based on the details you provide us in the order portal after placing the initial order. Then, when production is finished, we ship it and deliver it directly to your door!

If at any time you change your mind, you can cancel and get a refund, no questions asked!

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Key Information

Sold Out 'Til March!

Due to the incredible demand for Swytch Kits in 2022, we are still fulfilling back-orders that were ordered last year for delivery up until March.

What About Delays?

Last summer (2022) we experienced significant delays with our first batch of production, caused by numerous global factors that were outside of our control.

Our manufacturing supply chain has now scaled up production to more than 5,000 units per month, and there are no current issues or delays expected for new orders that are placed.

We can't promise that there won't be unforeseen circumstances in future that might delay deliveries (like pandemics or container ships getting stuck in canals...) but rest assured we will do our utmost to deliver all pre-orders as soon as possible.

We Can't Offer It Forever!

Now that we have scaled production, we expect to clear our backlog by April/May and be able to stock Kits for sale at full RRP. So grab this great opportunity now to get your order added to our current batch of production and get the trade price for our product!

Any questions?

If you've got any other questions don't hesitate to ask. Our friendly support team are available to help! 

Contact Support

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