Our mission is to convert as many people as possible to sustainable forms of transport.
That's why we introduced the Swytch Promise, to keep you on the road for longer.
That means that even after your warranty expires or a product is discontinued, we'll continue to help you keep your bike on the road through excellent customer support.
Power Pack Replacement
All Swytch customers have the option replace their existing Power Pack by taking advantage of our Upgrade Kit offer.
The upgrade kit contains everything you need - a Power Pack, a new charger block, and necessary connections. It does not contain a new motor wheel and is supposed to be used with the original one. Apart from the battery pack, the Upgrade Kits include either a cables harness or a battery mount to connect the battery with other essential components.
You can see more information about our Upgrade Kits and the current pricing at the links below:
Upgrade MAX Kit
Upgrade GO Kit
Please note, if you purchased a Brompton or Folding Kit from us then the Swytch GO series are not compatible with your bike.
Backwards Compatibility
We also promise to keep all future products we release backwards compatible in some way, so you will never need to buy a whole brand new Swytch kit if you want to upgrade to the latest model.