The Swytch Promise

Our mission is to convert as many people as possible to sustainable forms of transport.

That's why we introduced the Swytch Promise, to keep you on the road for longer.

That means that even after your warranty expires, we'll continue to help you keep your bike on the road through excellent customer support.

Power Pack Replacement

All Swytch customers have the option replace their existing Power Pack by taking advantage of our Upgrade Kit offer.

Our Upgrade Kits have everything you need - a Power Pack, new mount, charger and new cables. It does not contain a wheel or PAS system as you can keep them from your previous kit.

Our AIR and MAX Upgrade Kits are readily available with expedited delivery fulfilment. For those who do not mind waiting a bit longer, we recommend looking into our new GO batteries which can be fitted to the bike with convenient and mobile straps without the need for a separate mount.

You can use this link to view our prices and place your order - https://order.swytchbike.com/go-air-max-upgrade/

Backwards Compatibility

We also promise to keep all future products we release backwards compatible in some way, so you will never need to buy a whole brand new Swytch kit if you want to upgrade to the latest model.

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