We are always sad to see our customers go, but we understand if you need to cancel your order.
If your order has not been shipped you can request us to cancel the order and issue a refund.
If the order has been shipped, in transit or delivered, you are entitled to cancel your order up to 14 days after you have received delivery. Make sure that the item is in pristine conditions.
Please note that we will not be able to cancel your order while your order is in transit with a third party courier (usually about 2 days before you receive it), however once it arrives we can arrange a return.
If you change your mind about cancelling, you don't need to do anything, your kit will arrive at your door. But if you would like to cancel we would appreciate it if you could share the reason for cancellation with us.