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  1. Swytch Bike
  2. My Order

Order Support Centre

Orders FAQ

Browse frequently asked questions

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Follow your kit's shipping journey

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FAQ




Order Portal

  • What type of bottom bracket do I have?
  • How do I cancel my order?
  • I want to make some changes to my order, how can I do that?
  • I placed an order for Swytch AIR / MAX, but I would like to change it to GO. How can I do that?
  • I have not received the link to finalise my order. What should I do?
  • Which extras do I need for my Swytch GO?
See all 21 articles

Delivery

  • How do I know when my order will be dispatched?
  • We have received your request!
  • Can I change my delivery address?
  • Can I expedite or change the delivery of my order?
  • Where is my order?
  • What Courier do we use?
See all 9 articles
  • Feather

    Lightweight

    Just 1.5kg added bicycle weight
  • Feather

    Powerful

    Climb 30% gradients easily
  • Feather

    Easy to fit

    Anyone can fit it to any bike

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